Lounge Experience

Usage & Policies

• Are any documents required to access the lounge?
• Is smoking permitted in lounges?
• Can I stay longer at the lounge in case there is flight delay?
• Can I turn up before my booked time?
• What should I do if I lost an item at the lounge?
• Can I leave the lounge to go shopping then come back?

Packages & Passes

• Can I top up my Plaza Premium Lounge Pass (PPL Pass)?
• What lounges can I access with the Plaza Premium Lounge Pass (PPL Pass)?
• How do I track my Plaza Premium Lounge Pass (PPL Pass) usage?
• What is included with the Plaza Premium Lounge Pass (PPL Pass) and how long can I stay per visit?
• Can I share my Plaza Premium Lounge Pass (PPL Pass) lounge access vouchers with a friend or travel companion?
• Can I access a lounge without presenting my Plaza Premium Lounge Pass (PPL Pass) voucher?

See all 15 articles

Facilities & Amenities

• Does the lounge menu change throughout the day (Breakfast, Lunch, Dinner)?
• Why Are Some Services Offered as Add-Ons?
• Are special meals or services available during my lounge visit?
• Can I leave my baggage at Plaza Premium lounges?
• Do your lounges have wireless internat access?